Don retired from the Federal Bureau of Investigation in 2015 as a Supervisory Special Agent after a 23-year career. During his time in the FBI, Don investigated a wide range of criminal and national security matters. Don also supervised the Coeur d’Alene FBI office from 2005 through 2012 and served as the FBI Legal Attaché in Moscow, Russia from 2012 until his retirement in 2015. While in the FBI Don was trained as a Crisis/Hostage Negotiator and served on a multidisciplinary emergency negotiation team In San Diego, California responsible for mental health crisis and suicide intervention.
Don began a second career with Kootenai Health in September 2015 as the Manager of Behavioral Health Crisis Intervention Services. In that role, he established and managed the Northern Idaho Crisis Center, one of the first behavioral health crisis centers in the state of Idaho. In 2021 Don retired (again) from Kootenai Health. He is now in private practice as a corporate security consultant and trainer specializing in behavioral threat assessment and workplace violence prevention. He is a Certified Threat Manager accredited through the Association of Threat Assessment Professionals.
Don first interacted with NAMI during his crisis intervention work in California. He continued that relationship while managing the Northern Idaho Crisis Center.
Don and his family have lived in the Spokane/Coeur d’Alene area for the past 18 years. He received a Bachelor of Science degree from Jacksonville University in Florida, and he subsequently earned a Master of Arts in Organizational Leadership degree from Gonzaga University. He and his wife Colleen are the proud parents of four children.